Duress and Panic

Whether in a hospital, at the front desk of an elementary school or in a chemical manufacturing facility, emergencies come up and need to be acknowledged either discreetly or in a way to notify the public at large. When thinking about putting these systems in place, it’s very important to understand the distinct difference between a duress and panic alarm.

A duress alarm acts as a silent notification to either local building security and/or a central station to trigger an active response to deal with a potential situation where a quiet response is necessary. These systems can usually be found in the banking, education and corporate work environments where a criminal can enter quickly and cause an incident.

On the other hand, a panic alarm is intended to provide notification not only to local building security and/or a central station, but more importantly the personnel in the immediate vicinity. Such applications include locations where medical emergencies, chemical spills, terrorist threat, disgruntled employees and a host of other events might occur, requiring acknowledgement around the affected area.

Both duress and panic alarm systems take many different shapes, from a wireless switch in a cash drawer to a mushroom push button in a laboratory setting that sets off horns and strobes. Use our team of experts to design and customize a solution to meet your needs.

Related Case Study

Pohatcong Township Elementary School
Situation
PTES was a long-time client of ETI for fire alarm system service and inspections. They were in a tough position because their security system was problematic and the previous vendor could not correct the ongoing issues in a timely manner. PTES was in need of a solution to fix security issues as quickly as possible.
Analysis
Based on our history of prompt service and creative solutions, the PTES administration decided to have ETI troubleshoot the system and provide a corrective solution. After a few site visits with a project manager and a senior technician, ETI was able to identify the issue of malfunctioned controllers in each wing.
Solution
The ETI technical team replaced the main controllers of the system and then conducted some testing of the system to ensure proper function; ETI successfully corrected the ongoing issues and brought the system up to full functionality. Based on the success of the security solution and a changing educational landscape, PTES shortly thereafter had ETI install a new IP CCTV system to cover the outside perimeter of the school. To this day, PTES will contact us for any life safety system design, maintenance or testing of their systems. We have developed a mutually beneficial relationship with the PTES staff over the last few years, and they know they can count on ETI for quick response and the ability help them out in any event.